Provide your AI Assistant with more information and content to enhance its capabilities. To do so, navigate to the "Customization" tab and then to "Training settings" to add web pages or documents for Assistant training.
Click the "+ Add web page" button to include a web page.
To upload documents, click "+ Add document".
📝You can upload files in the following formats: doc, docx, txt, and pdf. The maximum file size allowed is 10 MB.
Once sources are added, they will appear on the list under Trained. This section will show:
Source: The name or URL of the web page or document that has been added.
Status: Indicates whether the source has been processed and integrated into the AI's training.
You can monitor each source's status in "Training settings" to ensure the Assistant is appropriately trained on the added material.
📝If you no longer want any web pages or materials to be used by your Assistant, you can remove it from the list by clicking the "Trash" icon.
Why Add Sources?
Adding sources ensures that your AI Assistant can respond more accurately with specific and detailed information related to your business beyond the default instructions.
For example, if your website contains complex product details, FAQs, or service offerings, you can direct the assistant to reference those sections when answering visitor questions.
Your AI Assistant will stay current and aligned with any new business updates, promotions, or product changes by continuously updating this section with relevant, up-to-date sources.